Privacy Policy - Sendifai

1. Introduction

Welcome to Sendifai ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email marketing platform and services.

2. Information We Collect

We collect information that you provide directly to us, including:

Account information (name, email address, password)
Profile information (company name, job title)
Payment information (processed securely through our payment providers)
Contact lists and subscriber data you upload
Email content and campaign data you create
Communications you send to us

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and abuse
Personalize and improve your experience

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

With service providers who assist in our operations
To comply with legal obligations
To protect our rights and prevent fraud
With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict processing of your information
Data portability
Withdraw consent at any time

8. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@sendifai.com